Since RcaTheme is offering non-tangible irrevocable goods we can offer direct refunds if your account has not been logged-into yet. In this case the refund will be provided without any question. RcaTheme also will offer refund within 7 (Seven) days starting from the date of your purchase. In this case RcaTheme has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable.
Why can't I get my refund?
RcaTheme reserves the right to refuse refunds if any efforts of refund policy abuse are detected. If you fall into one or more of the below, we're sorry: You are NOT eligible for Refund.
- Refund is not applicable after 7 days since the date of your purchase.
- Refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.
- You refused provide to our support staff access to your web-site to investigate our product you are having issue with
- You bought an item by mistake and the product(s) was sent/already downloaded by you
- Product was bought by your employee or inmate from your PayPal account which he/she had legal access
- You don't want it after you've downloaded it
- The item did not meet your expectations or you feel the item is of low quality
- You simply change your mind
- You bought an item by mistake
- You do not have sufficient expertise to use the item
- You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund
- Refund is not applicable on any renewals.
With above conditions, if you think you're eligible for refund please contact us here to request a refund.