Products support includes:

  1. Answering technical questions about themes, plugins and other products features
  2. Assistance with reported bugs and issues
  3. Assistance with installations and configurations
  4. Help with included 3rd party assets


Products support does not include:

  1. Customization services
  2. Installation services
  3. Fixing third party themes, plugins and similar scripts bugs
  4. Issues created by your own (including your authorized persons) customizations